By Derk J. Boss
Just about all incidences of dishonest, robbery, fraud, or loss should be detected throughout the surveillance of serious transactions, audit observations, and stories of key metrics. supplying proven-techniques for detecting and mitigating the ever-evolving threats to on line casino defense, this ebook covers the center abilities, wisdom, and strategies had to defend on line casino resources, site visitors, and staff. Drawing at the authors’ six many years of mixed adventure within the undefined, on line casino safety and Gaming Surveillance identifies the most typical threats to on line casino safeguard and offers particular strategies for addressing those threats. From actual safeguard and safety administration to desk and gaming surveillance, it info a variety of most sensible perform recommendations, thoughts, and strategies, as well as the metrics required to successfully visual display unit operations. The authors spotlight beneficial research instruments, together with interview concepts and facts accumulating. additionally they disguise IOU patrol, tri-shot insurance, surveillance audits, risk research, card counting, video game security recommendations, avid gamers’ membership robbery and fraud, surveillance commonplace working techniques, nightclub and bar safety, in addition to surveillance education. entire with a word list of gaming phrases and a resource-rich appendix that comes with necessary varieties, this publication covers every thing surveillance and safety pros want to know to prevent high-profile incidents, high priced compliance violations and harm to estate and profit. It’s execs like Al and Derk who personify the professionalism that's an important while developing and working glossy on line casino defense and surveillance departments. This e-book will speedy turn into the Bible for any safety and surveillance officer.—Roger Gros, writer, international Gaming company journal
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Extra resources for Casino Security and Gaming Surveillance
Now let’s take a look at a proactive surveillance room and how they would handle the same situation. Security reports the theft to surveillance. The operator on duty identifies that where the incident occurred there is no coverage available. The operator reviews the surrounding areas and aisles for possible suspects. He locates a possible suspect loitering in the general area at about the time the theft occurred. The operator reviews the tape of the entry and exit doors prior to and after the theft occurred.
Of course, the word spread like wildfire and the beverage sales returned to normal. Covert cameras used properly often provide quick and dramatic results. 1 Surveillance Skills I think it is important that we discuss the skills utilized by surveillance personnel to do their job and protect the property. To do that, surveillance staff must possess the skills necessary to deter, detect, and respond to cheating, theft and fraud. The name of the game for the surveillance department is to protect the assets of the property through the detection of internal and external theft and fraud, cheating at gambling, and advantage play.
1 Table game overview. 2 Table game ID shot. 3 Table game bet hand shot. 4 Slot overview. 5 Slot ID shot. 6 Slot machine screen shot. 7 Point of sale overview. 8 Point of sale register overview. 9 Point of sale register screen view. Timely establishment of the identification shot, and in fact, establishment of the tri-shot at the onset of an event or suspicion nearly always provides the evidence or information necessary to appropriately stop the event or to investigate after the event. Operators who place their cameras properly will not fall prey to the all too common situation of not having enough cameras in place prior to the player or suspect leaving the game or area.